Ibindi vy'ingenzi mu bikorwa vy'ubucuruzi

Ubusobanuro bwa Serivisi n’Ubufasha ku Bakiriya

Ubutumwa bwo mu ndimi nyinshi butuma abakiriya bahimbawe kw’isi yose.

Dufasha ibirango gufasha abakiriya babo mu ndimi nyinshi mugusobanura ubutumwa bugaragara, bw’ubucuti kandi buhuye n’imigenzo.

Abahinduzi bavuga ururimi rw'ikirundi, bafise ubumenyi mu bikorwa vy'ubucuruzi ≥ 100 amahuriro y'indimi aboneka

Saba igiciro c'iki gikorwa Vugana n'umuyobozi w'umushinga

Ubusobanuro bwa Serivisi n’Ubufasha ku Bakiriya

Inyandiko zisanzwe duhindura muri Serivisi ku Bakiriya.

Hasi hari bamwe mu bwoko bw'inyandiko dusanzwe dukora ku bantu bakorana natwe muri iki gice c'ubucuruzi. Niba ibintu vyanyu bitandukanye gato, tumenyeshe igice c'urugero, tuzemeza imikorere yiza cyane n'igihe co kurangiza.

Inyishu zo kuri helpdesk n’amatike
Inyandiko z’ubutumwa bwa email n’ibiganiro vy’ako kanya (Live chat)
Impapuro za FAQ n’ubumenyi umuntu yisomera
Ubuyobozi bwo gukora ku bibazo vy’ibintu
Ibibazo ku bijanye n’uguhimbarwa kw’abakiriya
Amategeko yo gusubiza amafaranga n’ibintu

Ibibazo bisanzwe muri Serivisi ku Bakiriya gukora mu rurimi rw'iwacu.

Buri gikorwa gifise amagambo yaryo yihariye, ibyifuzo vy'abafatanyabikorwa n'urwego rw'ibiza. Twateguye imikorere yacu ku buryo bw'ukuri bwo muri ibi bintu kugira ngo ibihindutse bikore mu buzima bw'ukuri, ntibikore ku rupapuro gusa.

Kugumya ijwi rimwe mu migwi ifasha abakiriya mu ndimi nyinshi.
Gusobanura ubutumwa bugufi kandi bwihuta utataye ubusobanuro.
Kugumya amakuru ya FAQ ajanye n’ibintu bishasha bihinduka.
Gusobanura amatike menshi mu gihe c’akazi kenshi.

Uko umushinga w'ubuhinduzi usanzwe wa Serivisi ku Bakiriya ukora.

Niba watumye inyandiko imwe gusa cyangwa kampani yose, dukora ku buryo bwateguwe neza kugira ngo umenye neza ico kizaba kuva kuri dosiye ya mbere kugeza ku itangwa ry'umwanya wa nyuma.

1 Igiciro cya "ntacyo gitunguranye"

Tumenyeshe dosiye zawe, ibihe byo kurangiza n'ibyo wahinduye mbere. Tuzemeza umwanya w'akazi, indimi zihuriye hamwe n'amabwiriza yihariye mbere y'uko akazi katangira.

2 U buhinduzi bwihariye ku bikorwa vy'ubucuruzi

Ibintu byawe bigenewe abahinduzi bavuga ururimi rw'ikirundi bafise ubumenyi mu gice cy'ingenzi, bifashishije urutonde rw'amagambo, amabwiriza y'imiterere n'ibikoresho by'urugero.

3 Isuzuma, kugenzura ubuziranenge n'itangwa

Umuntu wa kabiri uhindura ururimi asuzumamo ibihindutse, itsinda ryacu rigenzura ubuziranenge bwa nyuma, maze dutanga mu buryo wifuza cyangwa mu buryo butaziguye mu sisitemu zawe iyo bikenewe.

Kuki wahitamo TranslationServicesWorld.com kuri Serivisi ku Bakiriya?

Duhuza ubumenyi mu bikorwa vy'ubucuruzi hamwe n'imikorere y'ubuhinduzi icungwa neza, kugira ngo amatsinda yawe yizere inyandiko za nyuma atongera gusuzuma buri murongo. Intego yacu ni ukuba umufatanyabikorwa wawe wa gihugu kirekire aho kuba umucuruzi umwe gusa.

Ubumwe bw’ijwi ry’ikirango

Tugumya ijwi n’ukugaragara mu butumwa bwose bugenewe abakiriya.

Kwitegura inyishu zihuta

Gutanga akazi vuba bifasha imigwi kwishura vuba mu bihe vy’akazi kenshi.

Ubufasha mu buryo bwinshi

Tusobanura ibintu vya email, live chat, telefone, n’imbuga nkoranyambaga.

Imikorere y'ubuhinduzi yacu yateguwe kuri Serivisi ku Bakiriya.

Ibikorwa bitandukanye bisaba imikorere itandukanye. Ku gice iki, twibanda ku kwizerwa, gukurikirana n'ubwihisho mu gihe cyose, ariko tugahora dufata imikorere yoroshye ku matsinda yawe yo mu mutwe.

Ubusobanuro bwa Serivisi n’Ubufasha ku Bakiriya Imikorere

1. Gusuzuma ibintu

Dusuzuma inyandiko, amategeko y’ijwi n’uburyo abakiriya bishurwa.

2. Gusobanura

Abahinga basobanura inyishu ngufi kandi zigaragara zigenewe abakoresha.

3. Isuzuma ry’ubumwe

Ijwi n’amajambo birasuzumwa kugira ngo bibe bimwe mu biganiro vyose.

4. Itangwa

Tutanga ubusobanuro bwiteguye gushirwa muri CRM yawe.

Igihe cyo kugenzura ubuziranenge n'isuzuma

Ku mishinga myinshi twifuza ubuhinduzi hamwe n'isuzuma ryigenga. Ku bintu bifite ibiza byinshi cyangwa bigaragara cyane, dushobora kwongeramo igihe cy'ukwerekeza no gukora kimwe.

Urugero rw'imishinga muri Serivisi ku Bakiriya.

Hano hari urugero rw'uko abantu bakorana natwe muri iki gice bakoresha serivisi z'ubuhinduzi zacu. Amakuru yihishwe, ariko agaragaza umwanya w'akazi, indimi n'ibisubizo bisanzwe.

Gushira ubufasha mu ndimi nyinshi
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